When it comes to setting up a regular communication with existing customers, you need to carefully consider what more you can give to them. Are there any product updates or information that they would find useful? Perhaps you have a new product in development that you think they would be keen to buy? Knowing what you want to give them is just half of the strategy. You also need to know what you want them to do about it. Do you want a sale? You need to make sure that communication makes it as easy as possible for you and your customer to close the deal.
Many companies believe they operate a volume business. This means that there is a small amount of profit to be had from each individual sale. But because they can sell a lot, they make a good turnover. Mistaking your marketing efforts to be about volume could mean you are missing out on valuable transactions. Data analysis can be used to identify those customers that are most influenced by your brand. They may be keen on your products and swayed by your marketing. These are the ones that you must focus on to ensure future sales.
Of course, there is a lot of data out there. It can be highly valuable to you in identifying leads, prospects, and future customers. Consumer email marketing lists can be used to communicate with new and existing customers. Tell them about your latest product offering. Make sure you are giving them something more than that, though. This is especially true if you’re going to drop your email into their overcrowded inbox. You need an attention grabbing subject line. And something to offer them immediately within the message. This might be information, freebies, or a discount voucher. Always give them a single click button to get them to your sales page. And always include an Unsubscribe link.
CRM, or customer relationship management (marketing), is one of the best ways to generate sales. Those customers that have already bought from you know who you are and what you do. You don’t have to find them through social media, expensive broadcasts, or online advertising. They’ve already found you, and you know what they like. If there are any holes in your marketing strategy, make sure it’s not here. These people could be your most valuable customers, especially if you can convince them to buy from you again.
Marketing often includes a lot of trial and error. You may send out several versions of an email campaign, or target two or three different lists in a test campaign. This can be a good idea to help you refine your sales technique too. Don’t forget, every communication can help you close the deal on your next sale.